1 reviews | Active since Mar 2010
RCS leaves me astounded. Shocking how a big company operates.
I got a call from Dillon this morning I was on my way to work. He said he is calling regarding the bogus complaint thats what see your issues as when u place a comment on hello Peter just because stating what a predicament RCS put me in due to them not being able to inform their customers correctly and they refuse to correct their mistake they just say sorry there is nothing they can do. I told him call me at 9. 30 I received no calls. I did try calling the customer care for him I left my details and message with an agent Leroy and didn't get calls. Team leader Lorenzo said he will send me the call recordings from yesterday morning I am still waitingfor it. In any other business if the customer was not old information correctly a and when the customer asked a question and was given the incorrect information or not informing the customer the correct information the company will make sure they correct their mistake. RCS has nothing they don't care they only call when you put an ad on hello Peter but do nothing to help the customer or fix their mistake. People please becareful I know what a terrible dilemma I am left with because of them not informinh me accordingly I would never want to see any on have to go through this. It's easy for them to say there is nothing they can do because they not the one in the loss. And I have so Many store accounts within their group and all my accounts are up to date. I will no longer make any purchases and i will let as many people as I can know about they operate and how much they really care for their customers. Not an inch I only wish I could get every single call recording and conversations with them and share that then every on can hear exactly how they handle customers and customer service. Very disapponted
