IL
Ivan L

1 reviews | Active since Apr 2013

16 Apr 2021, 16:27

RCS just getting worse and on road to bankruptcy because it's a risk to do business with South Africans

RCS how can You call that resolved when all you did is saying that you cannot give a credit increase because you don't want to risk with the covid epidemic and the SA Government says it is a risk, yet banks do lend money to existing clients but here is my response to you and the SA Government. Sorry to hear that you didn't want to do business by increasing my limit, for doing so you can now close my account as you said it's a risk so you can close my account for I won't do business with you and will take my business to a company that wants to do business, just note I won't shop using the card again too so the +-R10000 a year of buying ink and stationery and other goods I normally would buy will be bought elsewhere too like online overseas companies and will now buy non South African as it's a risk for South Africa to do business with South Africans , so yeah gladly you can refuse as you'll only spite yourself, and imagine if I tell my friends and family and they tell their friends and family and before you know it it's another South African big company down the drain like Educom and so many other has gone. So start making plans to search for a new job.

0
Replies (3)
RCS
RCS's reply16 Apr 2021, 16:38
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group


IL
Ivan L's update16 Apr 2021, 16:47
Reviewer Update
And it took you nearly 2 months to come up to respond with a pathetic email response too, what slooooooooow customer support, I'm thinking of starting a YouTube channel where I am going to post bad experiences from businesses starting with you.
IL
Ivan L's update16 Apr 2021, 16:58
Reviewer Update
And just to think all I needed was for you to increase my limit with 3000 as I had the other in cash to buy a high volume ink printer for my new business but don't worry now anymore as my bank just approved a small personal loan, too me 15mins, should have done it first. I won't be buying by any retailer associated with RCS now.