LM
Lizzie M
1 reviews | Active since Nov 2019
19 Mar 2021, 11:12
RCS JET RETAIL STORE PATHETIC
JET RETAIL VERY POOR CUSTOMER SERVICE I am an account holder of Jet Retail. I paid my account and send proof of payment ,to my surprise I'm receiving calls that emails that my account is in Arrears.i contact the Customer service on the 13 March 2021 time 14H30 i spoke to Sinalo. She did check the proof of payment and confirmed that my account will be updated, up until today my account its still in arrears.Please can the Jet Customer Care manager contact me on this number **********.My account details **********588488, I HAVE SEND EMAILS MY EMAIL ***********.
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RCS's replyOfficial
19 Mar 2021, 11:47 Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply19 Mar 2021, 11:47
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group