1 reviews | Active since Apr 2023
RCS : Isaac Kgalabi Aphane
I have a Makro Credit as per Account Number *** and Game Account Number ***.The two accounts are under RCS.
I pay monthly installments as requested but what surprises me is that the balance doesn't decrease.I have requested statements but they gave me incomplete ones and others need a pin code and RCS have not supp**** it.
On analysis the Game statement,I noticed that RCS charged me R754.65 for interest on 10 August 2023.The said interest of R754.65 was divided into thirteen (13) deductiond titled INTEREST.
Both accounts are being grossly abused by RCS and I need full statements since inception of the accounts.
I pay monthly installments through ELECTRONIC TRANSFERS but some of my payments are not reflecting as am continuously being called by their contracted debt collectors.
My credit profile is adversely affected by RCS conduct.
I want full statements since inception of both accounts and they be updated accordingly failing which I will refer the matter further.
Isaac Kgalabi Aphane: identity number:*** 085
We herewith acknowledge receipt of your complaint.
We will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
We will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards, RCS Group
