RCS is very *********** and unprofessional

I am tired of having to be complaining about the same issue and same company over and over. I was called by a person who works in RSC saying she is from collection she says she doesn’t communicate with payments department?? O top of that she even hanged up the phone after calling to harass me. I asked her why is it that the two departments do not communicate because then you keep harassing clients yet payments have been made. She simply just hanged. RCS I am tired of my credit record being taken to credit bureau yet I have done payments on time. What needs to happen for you to do your work.?????? 3 days ago I had posted the same issue and was called and told its now resolved yet it’s not resolved. They are quick to respond to say issue is being worked on yet they are not doing anything just to make themselves look good.. guys please don’t ever ever take anything with RSC these is the worse worst worse company ever.

Apologies every month from your side every month are tiring. Once is a mistake, but the same issue for the past 3 month is now something else. What happens to my credit ??? Every month it being taken to credit bureau by your company yet, you are the very same people that are not doing your job thoroughly.I am failing to even get approved for finances I app**** for because my records are always sitting at credit bureau. All because of RCS. I am tired tired of your apologies every month. These situation is very unprofessional and infuriating. How is it possible that departments are not in communications?? Excuses excuses of people not doing their jobs. RCS I am tired of these situation. Once you are done send me an email with proof of the issues being sorted and updated account because on top of that right now interests have been added on my account all for nothing..
The way these is going i will end up taking legal action towards RCS. Because my credit record is being tarnished for nothing, simply because of incompetence.

I expect, that email of all the things you have mentioned above. Updated record of my account and report from credit bureau. Kindly indicate as to when I should expect the report?

I have received an email of your acknowledgment that my things have been allocated to the relevant department etc. so I need the time allocation as to how long it will take to sort out the matter with those departments that you have forwarded my things to.