CP
Charlton P
1 reviews | Active since Aug 2016
29 Jan 2021, 10:28
RCS is useless. Stay away
So after I had to debate on Tuesday with a lady at Game mall@reds that I am able to ay my RCS builders card there I left and was told payment would reflect in 48 hurrs. I called yesterday and was told payment shows as "pending"
Now after I had to fight with YOUR people to pay my account you have the damn nerve to send me notifications to pay my account before the first via your useless app on which I cant even view a statement??????????????????????????????????????
Helpful (0)
Replies (4)0
Replies (4)
RCS's replyOfficial
29 Jan 2021, 10:30 Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply29 Jan 2021, 10:30
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
CP
Charlton P's updateReviewer Update
01 Feb 2021, 07:26So posting on hello Peter only gets one an automated response. Nothing was done. The payment I made a week ago has not even been allocated. I am now approaching the NCR.
CP
Charlton P's update01 Feb 2021, 07:26
Reviewer Update
So posting on hello Peter only gets one an automated response. Nothing was done. The payment I made a week ago has not even been allocated. I am now approaching the NCR.
CP
Charlton P's updateReviewer Update
01 Feb 2021, 11:15Hello peter complaints is ignored. social media team ignores my mail with the attached proof of payment and refuses to allocate the payment I made a week ago IN STORE! and the complaints team does not actually deal with client complaints.
I will now take the fight to social media, go in store to close the accounts and warn everyone not do business with these clowns!
I will now take the fight to social media, go in store to close the accounts and warn everyone not do business with these clowns!
CP
Charlton P's update01 Feb 2021, 11:15
Reviewer Update
Hello peter complaints is ignored. social media team ignores my mail with the attached proof of payment and refuses to allocate the payment I made a week ago IN STORE! and the complaints team does not actually deal with client complaints.
I will now take the fight to social media, go in store to close the accounts and warn everyone not do business with these clowns!
I will now take the fight to social media, go in store to close the accounts and warn everyone not do business with these clowns!
CP
Charlton P's updateReviewer Update
25 Feb 2021, 15:09Now thy have resorted to treating me like a client who does not pay his bills. I paid my account this morning as advised using the builders credit app. Money gone out f my account. Now I get a sms requesting me to pay my account?????????????????????
CP
Charlton P's update25 Feb 2021, 15:09
Reviewer Update
Now thy have resorted to treating me like a client who does not pay his bills. I paid my account this morning as advised using the builders credit app. Money gone out f my account. Now I get a sms requesting me to pay my account?????????????????????