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Nkosi N
1 reviews | Active since May 2019
31 May 2019, 15:15
RCS is useless, no response to ********** transaction
I closed my Dion Wired RCS account in December 2016. In Nov 2018 there was a ********** Cash Advance done on it. I was advised by RCS to send copies of my ID and affidavit to alldisputes(a)rcs.co.za. I have been emailing these documents over and over for the past 3 months and no response. Instead, I keep getting calls and statements on email about overdue payment.
I regret opening an account with Dion Wired\RCS.
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Replies (2)0
Replies (2)
RCS's replyOfficial
02 Jun 2019, 10:29Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
RCS's reply02 Jun 2019, 10:29
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
RCS's replyOfficial
14 Jun 2019, 10:03Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply14 Jun 2019, 10:03
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS