RA
Ricardo A

1 reviews | Active since Aug 2011

15 Jan 2020, 13:02

RCS is the worst...

This happen to me last week... I received SMS's from RCS Stating i made purchase in province i don't reside and on a RCS Card that i didn't even apply for. i am not even interested in owning a RCS credit card.

5 min after receiving the SMS's i call RCS and they tell me not to worry they don't see an account for me on the system and it was probably sent to me in error. Well today i get a statement via email with the exact purchases i queried a week ago and the account is in my name. I never opened an account with them so now i perplexed, i call them and only only for them to tell me their is an account in my name on the system. So, i dispute this and now have to send them an affidavit and other documentation to dispute this.

I am peed off as hell and don't know how this happened nor are they able to tell me how this happened. I will update this as we go along...

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Replies (1)
RCS
RCS's reply15 Jan 2020, 13:33
Official
Good day 
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group