SM
Stella M
1 reviews | Active since Apr 2015
02 May 2019, 13:33
RCS is the trashiest of the all.
I've sent them countless emails trying to get the store card account closed but I am still yet to receive a reply. When I can them, I am told the department that can assist me is currently busy and they will get back to me. However, I haven't received anything. What mickey-mouse-business are they running? I just want them to reply to my emails informing me that the account is closed.
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Replies (2)
RCS's replyOfficial
02 May 2019, 16:36Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply02 May 2019, 16:36
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
SM
Stella M's updateReviewer Update
17 May 2019, 09:33I WANT THE ACCOUNT CLOSED!!! WHO'S EARS DO I NEED TO SCREAM TO BECAUSE CLEARLY YÁLL DON'T UNDERSTAND SIMPLY COMMUNICATION? I AM SO TIRED OF THIS NONSENSE.
SM
Stella M's update17 May 2019, 09:33
Reviewer Update
I WANT THE ACCOUNT CLOSED!!! WHO'S EARS DO I NEED TO SCREAM TO BECAUSE CLEARLY YÁLL DON'T UNDERSTAND SIMPLY COMMUNICATION? I AM SO TIRED OF THIS NONSENSE.