RCS is the most ******* two face financial service provider in South Africa

The day I have received my Makro card, was the day I realised this is a RCS account, because of my online application! The lady told me I have 3 payment options which were 6, 12 and 24 months and if your purchase amount is lower than R1000 it then automatically goes on the 12-month payment plan. I had a few purchases on 6 months and about 8 months along the line I realized that my debit order amount stays the same and some of the purchases should be paid off by now. I contacted RCS and to my shock we only had 12 and 24 months revolving plan of which you have the option to select 6 months at the cashier!!!!! I almost paid my account in full and then I had a few purchases in 2017 on 12 months. I am not receiving any statements since 2016 and I had numerous complaints about it but no proper solution from RCS. The one purchase I made in 2016 August were on 12 months and were supposed to be paid in total by August 2017. I have just contacted RCS to request another statement due to RCS's useless attempt in resolving the statement issue!!!!!!!! The lady had e-mail me my last 3 statements and to my surprise all the payment options were on 24 months’ budget even though some of the purchases were between R500 - R800!!! Every purchase on my statement is on 24 months. This causes me to pay double the interest than I anticipated, if I knew the only options were 24/36 months then I would have think twice before using this account. RCS has changed their payment plans to 24 and 36 months revolving without notifying their customers....... This is breach of contract from RCS and I am going to contact my lawyer by Tuesday 29/08/2017 if RCS doesn’t come with a solution by then and I am also going to add this message on Makro's website to inform the rest of South Africa to check their RCS accounts as well as to inform Makro. I don't think Makro's aware of the how RCS lie and ***** from their customers. RCS is the most ******* two face financial service provider to say the least!!