1 reviews | Active since Oct 2017
RCS is the death of me
RCS will be the death of me. Since I opened my account at Game, I had endless ****, if I had only known. Many years ago I had an RCS account and closed it after a year due to the same reasons as no one knows what customer service is. I would advise all with RCS accounts to get statements dating back to the day you opened your account, because month in month out I have refunds and payments not reflected on my statement and still get messages from them that makes you feel like a bad payer because people are *********** and can't do there jobs or simply don't care. I called RCS on Friday again who promised to call me to resolve the problem with all my refunds and payments not reflected but once again, no response. So tomorrow morning I will return all the goods I purchased and pay all the balance and close this account. I now realize that RCS is Edgar's as well and because of that I will be paying this account off asap to close it down. Pathetic service
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
