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sthembile D

1 reviews | Active since Oct 2012

01 Aug 2018, 09:37

RCS is STILL making it impossible to close Game account

I have been trying to close my Game account since May it is now August and the account is still showing an outstanding balance of R1 on my credit profile. How is this possible?? it has been such a a nightmare dealing with RCS. If any one is considering a Game or RCS credit card, please DON'T DO IT you will have a hard time closing that account. I'm on 3 months and counting....

0
Replies (2)
RCS
RCS's reply01 Aug 2018, 14:57
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply05 Aug 2018, 10:30
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS