CT
Charne Terre-Blanche

1 reviews | Active since May 2016

18 May 2016, 09:44

RCS is seriously confused

<p>My RCS makro account was paid up IN FULL on the 11th of March 2016. Im STILL being harassed saying im in arrears. The lawyers phoned me telling me i owe money. I DON'T. The proof of payment was sent to RCS and the lawyers... Ive tried to call. The 1 says i must phone the other. In the meantime, fees are accumulating on the so called arrears. I dont owe you squat. I paid my account. Please ammend!!!!!!!!! </p>

0
Replies (2)
RCS
RCS's reply19 May 2016, 07:08
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply24 May 2016, 08:24
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS