NB
Niel B

1 reviews | Active since Mar 2018

01 Mar 2018, 19:28

RCS is pathetic

Account settled in full on the 12th, debit order still went through. No response, claiming they are dealing with high call volumes. No surprise there as everyone is complaining. No guts to contact you, senior management doesnt respond to mails *****s and *********

0
Replies (2)
RCS
RCS's reply02 Mar 2018, 11:45
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply08 Mar 2018, 15:07
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS