MH
Michelle H

1 reviews | Active since Mar 2022

15 Jan 2025, 18:27

RCS is over charging me for nothing

Took a loan with RCS and I was supposed to finish paying ip the loan on the 6th of December 2024. On the 6th of December TCS debited R894.39 on to my account instead of R2101.37. and I assumed thatvwas rhe remaining mount.

Few days later I received a message that I overlooked RCS R1450 and ai was shocked.

I then called them and to find out how did they get to that amount.

We then calculated the difference they were supposed to pay and we came up to R1086 that I paid on the 6thnof Jan as agreed.

Now I am getting calls that I owe RCS 400 and some odds and they say it's an outstanding amount

I do not owe arCS a single cent . I have been calling and telling then to sort this out.

Can someone from RCS give me a call and sort rhis out as ai do jot owe you anything

Call me on ***

0
Replies (3)
RCS
RCS's reply16 Jan 2025, 08:10
Official
Good day,

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.


Kind RegardsRCS Group
MH
Michelle H's update11 Feb 2025, 19:27
Reviewer Update
I am still recovering messages that I owe RCS Loan while I have paid ip all the loan.

Your Makro Cash Loan E-Statement
Dear Ms Michelle Hlakula
Please find your Makro Cash Loan E-Statement for February 2025 attached.
To view this document you will need Adobe Reader 5.0 (or higher). Should you not have Adobe Reader, it is available for free from http://www.adobe.com/reader
Original Loan Amount | R20,000.00
Annual Interest Amount | 29,25%
Closing Balance | R90.26
Monthly Repayment | R90.26
AMOUNT DUE (BY 1ST) | R90.26
RCS
RCS's reply10 Apr 2025, 11:14
Official
Good day Michelle Hlakula,
 
We apologies for any inconvenience caused. The account is currently paid up.

Kind regards,
RCS team