vB
vallery B

1 reviews | Active since Mar 2017

13 Apr 2024, 05:38

Rcs is messing up with my credit profile 😤

I have 3 accounts with Rcs, which are up to date , as someone who is checking her credit score daily I gave realized that rcs hasn't been updating my credit profile and is messing up with my credit score

0
Replies (4)
RCS
RCS's reply13 Apr 2024, 10:09
Official
 

Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group 
vB
vallery B's update15 Apr 2024, 05:55
Reviewer Update
What I am saying is I have paid in March but still hasn't been updated, WHY CANT YOU GIVE TRANSUNION THE EXACT BALANCE AM OWING INSTEAD OF SAYING I OWE YOU WHAT I DON'T? ITS SHOWS THAT YOU ARE NOT TRUTHFUL FOR , FOR EXAMPLE ON CTM ACCOUNT I HAD A TOTAL CREDIT OF 3000 I HAVE PAID R1600 but still says I am being R3100 and it's been a month since I paid like what the he'll?
vB
vallery B's update15 Apr 2024, 05:56
Reviewer Update
Please sort your **** out
RCS
RCS's reply15 Apr 2024, 08:19
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group