MS
Melissa S

1 reviews | Active since Jan 2013

03 Jul 2020, 10:11

RCS is inhumane and a bunch of ******** assholes

So, on 7 May I sent an email to *** because I was laid off due to the Covid-19 lockdown and I'm getting uif for the lockdown period. Up to date I haven't heard a word from these retards but I get a phone call once a day ASKING ME TO PAY MY ACCOUNT. ARE YOU ****ING DUMB OR CRAZY.??????OR ARE YOU JUST INGNORANT TO THE FACT THAT I DON'T HAVE A ****ING INCOME AT THE MOMENT?????? I am sick and tired of RCS and as soon as my account is settled I will burn my card. But what really got to me, and this is the reason for my Hello Peter post is the audacity you have to put on my credit profile that I'm not paying my account. HOW THE HELL AM I SUPPOSED TO PAY IT WITHOUT A INCOME? AND WHY DID I SEND AN EMAIL TO THE CLAIMS DEPARTMENT TO CLAIM AGAINST MY DEBT PROTECTION PLAN? STOP CALLING ME AND DOWNGRADING MY STATUS AND RATHER ASSIST ME WITH MY CLAIMBOR GO TO HELL.

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Replies (1)
RCS
RCS's reply03 Jul 2020, 11:00
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group