RCS is harassing me!

Now, I'm getting fed up with this company. My account is 1 month in arrears, which is basically due to some personal reason. I got a call from them telling me that my account is in arrears, which I know and which is something I tend to get fixed.

The problem I'm having is that when they first called me, I explained them my predicament and have made arrangements to pay the full outstanding amount and get my account up to date.

MY PROBLEM WITH RCS... now they are calling me each and every day. I kid you not... every ****** day!

My question is, are their systems capable of handling "NOTES" under my account so that each and every call centre agent knows when I promised to pay my outstanding account. It seems there is no communication within the company.

I've spoken to the call centre agents and told them I will make payment as agreed upon the first time they contacted me and no need for them to call me every day.

If this is not rectified and the calls don't stop, I'm going to the OMBUDSMAN as this is HARASSMENT!!!!!!!

I just destroyed my card and close my account a.s.a.p. After that I never want anything to do with RCS ever again.

I will never ever recommend anyone to ever open an account with RCS.