RCS is full of lies and deceives clients around every corner!

Kindly be advised that a monthly service fee is charged on all accounts with a credit balance of more than R70.

This is the response I got after sending my documents for a refund after I got this email from you guys

Good day Miss Galiah Frederics,

We received your complaint, please see our response to your complaint below.

Our understanding of your complaint:

You are dissatisfied with the closure timeframe.

You are requesting a paid up letter.

Our findings are set out below:

Once you request an account to be closed, it is sent off to prepare it for closure. The account however will only be officially closed after the next statement month end. No charges are accumulated on the account while it is awaiting to be closed.

We can confirm that your account has been escalated for closure and will be closed by 12 February 2020.

We note that a pending closure email and paid up letter has been sent to your email address registered on the account.

We would like to apologise if this matter has caused you any distress or inconvenience.

Question that I have is why send me that email stating I wont be charged and now all of a sudden I will be charged what are you guys busy with? What nonsense is this? I will never ever open up something with this terrible provider caller RCS