RCS is feeling like a major **** operation - FED UP!

Since Lockdown started I have been receiving calls and Sms's from RCS almost daily regarding an Account I have with them.

Even tho I paid my account in a timely fashion and the amount specified I was told that my account was in arrears. I have all the proof that it is not in arrears.

I phoned the RCS office 3 times to find out what was the problem and I sent email and every time I was met with a different response.

After a few months, I made payment arrangements that were approved but once again I was told that I am in arrears so I phoned again to find out if the arrangement was not registered at the head office but was informed by the agent that my account was up to date and that the amount agreed to was fine for monthly payment. Today called again to find out why my payments are not reflecting on my account and why I am receiving messages that I am behind on payments even tho the arrangement was confirmed.

- WHAT IS GOING ON AT RCS - ????