RCS Is *****

Guys becareful of these RCS cards my husband and I have a RCS Game Store Card....We havent missed 1 payment ..however a few weeks ago we had some extra cash and figured we will pay the card up to date...Went to rhe Canal Walk branch and paid R6000 in cash ....2 weeks later we noticed that ther was a balance in the card of R114 We called and asked them why is there a balance ..The consultant told us we didnt ask for a setllement amount when we paid ....So she said the settlement amount was R114 and to pay the settlement amount with in 5 days this call happend the 20th Oct 2023...Up until today they habe never recived any payment according to RCS how ever RCS has recieved the proof of payment that was made on the 20th Oct ..Today 30th we went to the mall and decided to pay an account with the card ...and the card declined We called into RCS once again and we wer told that u cant use ur card at Sportscene which is bull... because we used it there before ...We ended up back at canalwalk to enquire about this ...The lady that works ther as the rcs consultant asked us tp purchase something to see if the card declines ....To our surprise it worked....My husband then Asked the consultant he was on the line with to close the account ...again we wer told about a settlement balance ...I went back to the till point to make a payment of r300 ...the consultant then told my husband they recieved the payment he again told them to close the account aseveryrhing is paid .....Again he got an email saying the settlement balance must be paid before the account is closed ....R.C.S u must think im totally mad to pay u another cent ...You habe all my proof of payments and u now owe me r115 and i want it back ...So please people stay away from this ***** credit people