AT
Andre T

1 reviews | Active since Jan 2013

23 Oct 2020, 12:40

RCS is committing ***** on my account

Looks like my issue is not uncommon judging by all the poor reviews...

After holding for 50mins to get through to accounts I gave up. Since RCS took over Edgars accounts they (RCS) has been adding amounts onto my statement under 20 months budget.... And charges me interest. I MADE NO PURCHASE! And you don't pick up your phones.

Good luck Edgar's and Co, bet we won't see you around in a few months.

0
Replies (3)
RCS
RCS's reply23 Oct 2020, 13:08
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

AT
Andre T's update23 Oct 2020, 13:27
Reviewer Update
Awesome, just to confirm that number and email address, its star star star star star, star star?
AT
Andre T's update23 Oct 2020, 13:28
Reviewer Update
As a "leading credit provider" i suggest you up your game