RCS is bad!

Since RCS took over the accounts at Edgars, nothing is the same. I complained that my Edgars account was debited with R80 per month. A young lady approach me at N1 City in Edgars that i can get extra specials but i will pay nothing extra per month. I did not believe it, but she kept on just give me your cell number then i can have a look for you. Oh she was so kind!!!! At the end i gave my cell numberand she said......yes, you won't pay anything extra per month. I told her i cannot afford to pay anything extra so i DO NOT WANT SPECIALS! We left and what a surprise, my account was debited with R80! I emailed, explained and oh so great, someine will get back to me and they will cancel it. A very kind gentlemen called me and took my time tgat i must explain what happened. He even called again that they cancelled. By the way he is soooo sorry it happened. Call me back again that it could not be stopped in time, so they will credit my account next month! Guess what? I am still paying R80 per month! I emailed again they rep****. It is cancelled! I am not paying my account till i got all the month i paid R80 back! I do not want to buy cash by Edgars either!