RCS is a terrible company
RCS is a terrible company that abuses clients and ****s out fees.
I checked my balance on my accounts in September, and paid off all my accounts. Then on 12 October I get an sms stating that I owe R70 on one of the accounts for some reason, I immediately paid the account, yet on Monday 15 October I still get an email with some added fees. Now Owing over R100. I paid again and then logged requests to close my accounts, I can not do business with people that exploits people like this. I sent a request to have my accounts (Game and Cape Union Mart) closed on October 15 2018. More than 2 weeks later they decided to give me a call and still tried to convince me to keep them open rather than just adhere to the request, which I feel in itself is not right. I have not owed any money on my Game card for a while.
Today 15 November, I get a statement from my CLOSED game account, that I owe R102, 71, on an account I have not owed anything on for a few months. I find this is very *********, forcing people to pay for closing of accounts.
Stay away form these people, they are charging over 20% interest, and worst of all it is poorer people who are exposed.
Cape Union Mart, Game and Makro could do business with much better credit providers.
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
