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suzan M

1 reviews | Active since Mar 2014

27 Oct 2021, 12:16

RCS is a ****

I have paid up the credit card last year November now they send me statements saying I owe them R1600 I don’t know how because I even cut that card in pieces once I paid it off! Now they threatened to hand me over and I must pay something I don’t know!

0
Replies (2)
RCS
RCS's reply27 Oct 2021, 12:29
Official
Good day 

 

We herewith acknowledge receipt of your complaint.

 

We have escalated your complaint to the relevant department for further assistance.

 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

 

Kind Regards

RCS Group 
RCS
RCS's reply11 Dec 2021, 17:27
Official
 Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS