OM
Olivia M
1 reviews | Active since Apr 2018
17 Jul 2019, 22:07
RCS interest rate ****
I paid R3000 extra on my RCS builders card on 19 May via eft as usual. I have sent the proof of payment 3 times and still 2 months later the payment does not reflect on my statement while I am paying 21% interest. Instead I get calls from TSC offering me personal loans and my Builders card credit limit has increased by R600 without my consent.
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RCS's replyOfficial
21 Jul 2019, 11:48Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply21 Jul 2019, 11:48
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group