nO
natasha O'Riley

1 reviews | Active since Feb 2013

11 Jan 2021, 14:50

Rcs insurance team

Yet again no reply on my insurance paying my premium for loss of income. Sent statements to rory muller @ rcs insurance team. And to date i have no income.

Still receive messages from credit card that payment is due.

0
Replies (4)
RCS
RCS's reply11 Jan 2021, 15:07
Official
 Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 
RCS Group 

nO
natasha O'Riley's update11 Jan 2021, 15:08
Reviewer Update
Thank you
nO
natasha O'Riley's update15 Jan 2021, 11:08
Reviewer Update
Still no feedback!!
RCS
RCS's reply16 Feb 2021, 14:53
Official
 Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 
Kind Regards, 
RCS CARDS