RCS Insurance Claims Pathetic Service

I have recently submitted a temp disability claim and had to object on the claim due to the fact that when I went into dept review, rcs failed to disclose to dept rescue that I have insurance on my account since 2013. Now that I had to find the proof from dept rescue that the certificate they handed to dept rescue was without insurance submitted even though I still paid for insurance, I had to hand them the proof it was RCS's fault. Im still waiting for them to let insurace pay the outstanding balance. Luc****y in May 2019 my account proof that i have mailed RCS was up to date with insurance reflecting on the statement aswell which I have included to claims dept and to customer service complaint....guess what, still no call back from RCS. Guys dont take credit from them, the customer service and guardrisk insurance they are ensure with is just as useless

Christiaan Fourie ***