TP
Tisha P

1 reviews | Active since Sept 2011

10 Dec 2021, 18:54

Rcs insurance bulls””””

Useless!!!!!! During the lockdown 2020 with NO income I did submit a claim to the insurance department, which the never acknowledge or paid) Although I pay my account every month my account was still blocked due to the “claim” even though they never did anything about the claim. Today I needed to use my card, and I was treated like a ***** who’s behind on payments. When I phoned I was told my account is blocked because of the claim……. Really ……. What claim….. they never Paid a cent on this so called claim. Terrible service.

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Replies (1)
RCS
RCS's reply12 Dec 2021, 09:07
Official
 Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group