MZ
Musa Z
1 reviews | Active since Sept 2021
15 Sept 2021, 23:37
RCS Insurance a ****
I've got an account with RCS Game card then I was retrenched due to Covid 19 and I've been covered with the insurance which they paid for 12 months but not even half of the installment as a result I was in big areas and if they did paid the full monthly installments I should be finished with the total settlement. My biggest disappointment I've been calling RCS to get some clarity and I don't get any help even when I directly write numerous emails but I don't get any reply from them as a result struggling to pay.
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
16 Sept 2021, 08:12Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group
RCS's reply16 Sept 2021, 08:12
Official
Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group
RCS's replyOfficial
16 Sept 2021, 11:48 Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply16 Sept 2021, 11:48
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS