RCS incorrect information on credit bureau

Item: RCS
Rating: 1
Author: Adri W

I tried applying for credit and it was declined because RCS shows that I have 2 accounts with them and I don't have any accounts with them. RCS even shows that I have a RCS game card Namibia. I have never been out of country in my life. Can RCS please update the credit bureau asap to show that I don't have any accounts and that Im not paying them almost R4000 a month? This needs to be done urgently as I need to do something this week still

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Replies (2)

RCS's replyOfficial

13 May 2019, 12:29

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group

RCS's reply13 May 2019, 12:29

Official

RCS's replyOfficial

10 Jun 2019, 11:27

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,
RCS CARDS

RCS's reply10 Jun 2019, 11:27

Official