FM
Feani M
1 reviews | Active since Aug 2011
22 Apr 2026, 15:31
RCS inconsistent
RCS called me to say I qualify for a loan. The call cut and i now receive a whatsapp to continue with the application. I am looking for a debt consolidation loan where RCS settles my exisiting loans and I just pay 1 installment, but its only giving me a personal loan option. I completed the application but it declined online. Why would RCS call me to say that I qualify...only to decline me?
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RCS's replyOfficial
22 Apr 2026, 15:39 Good day Feani Mohlabi
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply22 Apr 2026, 15:39
Official
Good day Feani Mohlabi
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,