NL
Noni L
1 reviews | Active since Oct 2017
08 Mar 2021, 21:43
RCS *********** COMPANY
This company is so ***********. I called them on the 26th of February 2021 to get a settlement Quote after holding on the line for over an hour I was told that I have to wait for 24 to 48 hours to get the quote. In this day with the latest technologies out there why I have to wait for such a long time to get a quote that can be generated on the system instantly? Which dinosaur application are they using? Again I called on Wednesday 3 March 2021 and to date, I haven't received the so-called Quote. Who will pay for the airtime money that cost much to keep on calling them to pay their money ? So if you don't get your money don't start bothering me about it as you don't want my money.
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Replies (2)
RCS's replyOfficial
09 Mar 2021, 10:34Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply09 Mar 2021, 10:34
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
NL
Noni L's updateReviewer Update
10 Mar 2021, 21:25To date, I didn't receive what I requested for and now I am getting calls about the amount owed while I wanted to settle this account.
NL
Noni L's update10 Mar 2021, 21:25
Reviewer Update
To date, I didn't receive what I requested for and now I am getting calls about the amount owed while I wanted to settle this account.