MG
Mickey G

1 reviews | Active since Aug 2014

20 Jan 2021, 20:20

RCS -***********

RSC are sharks. First they unilaterally charge interest on the Edcon accounts they take over and refuse to refund me. Then they fail to run the debit order. I call them to notify them they assure me it’s their fault and will run it again. They don’t so I just went and settled the entire account as I don’t have time for incompetence. They then report a late payment and reflect that I still have an account with money owing on my credit report months after I closed it.

0
Replies (2)
RCS
RCS's reply21 Jan 2021, 11:21
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply22 Jan 2021, 15:36
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,
RCS CARDS