rJ
reyaan J

1 reviews | Active since Jul 2016

12 Jul 2016, 16:47

rcs incompetence costs clients money

<p>The incompetence of rcs is costing me money to say the least. I have a game account managed by rcs. For as long as i can remember this people is nothing but bad news. I do not suggest doing business with them. Even though payment arrangements are made they phone me everyday...which is fine execpt they charge me R20 for phoning. So when i say please write on the system that you phoned.....guess what...yes, they phone tomorrow. And when you do complain on media like this the response is always.....your complaint will be attended to. This company is a big joke. Dont do business with them. Rather go to a loan shark. You stand a better chance</p>

0
Replies (2)
RCS
RCS's reply18 Jul 2016, 10:52
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********

Kind Regards

RCS Group

RCS
RCS's reply20 Jul 2016, 13:55
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS