1 reviews | Active since Oct 2018
i am currently having the experience of my life and RCS feels nothing for my safety and well being. I have unknowingly been ****med by a con artist who on further investigations on my part has turned out to be formerly convicted for ***** and has been barred by the south african institution of tax practitioners. This man introduced himself to me as a tax lawyer and prominent business man who wanted to help me with my business as i was having issues with SARS and not doing very well financially. I gave him all my information and he made it seem that it was all for tax purposes he made me sign something on his laptop and told me to go pick up a card at game which he arranged to help me with my business, he came and picked up the card from me because he needed to clarify something , at the time i didnt know that he went and maxed out the card, how was he even able to do that without me or my signature ? This con man put money into my account which i was led to believe was a sanlam policy of his that was paying out, that he wanted to buy into a partnership in my business i had no idea of what was really happening. RCS then contacted me about my loan and payments, i thought they were talking about the card from game which i havnt spent a cent on which was now maxed out and the 87 000 loan that has been taken out on my name ???? i never physically entered any shop or physically signed anywhere on paper how does this sort of thing happen does RCS not have any measures in place how can it be so easy for a con artist to get a loan from RCS on some one elses name. I am a 70 year old man who has been on dialysis the last 9 years how can they even have given such an amount. To make matters worse i went to the police and opened up a case i contacted RCS ***** department for help i sent emails correspondence and they phoned me, on one phone call a woman named Siphocasi gave me a reference number RCS ********** ********** 44278 when i phoned back the same day to speak to her they said she was out of the office when i phoned the following day they said there is no such person working there???? The sheer incompetence on RCS part became very clear when they sent an email to the very con man who ****med me who i reported to them, i now fear for my life as he is now aware that i have reported him , RCS sent me an email saying that they have investigated and find nothing irregular and that i must pay , do they really feel so little for a persons life is money all that matters to them , i have been ****med and the ****** clearly used his own phone number and email with my personal bank statements and what ever else he had from me which i thought was for tax purposes , RCS is so *********** that they didnt email me the victim ,they email the con man first and then probably realized then emailed me to say that they find no irregularities , this con man phoned me and is still phoning me trying to get me to withdraw my case, what am i supposed to do just hope that he will pay this exorbitant amount of debt he made in my name and just play nice so that i dont get any bodily harm done to me or my family. i am extremely disappointed and angry in the way RCS has treated this matter and i would urge people to think carefully before getting entangled with an institution like this who feels nothing for your life
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
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