1 reviews | Active since Jun 2017
Rcs incompetence
<p>On the 6th of June we were approved for a pnp rcs store credit card. The money has been loaded on the card and we had to create a pin . Since the 6th we have been struggling to create this pin to be able to use this money. Phoning does not help as it is the same answer every time!!!!!! THE PIN WONT CREATE NO MATTER HOW MANY TIMES THEY SAY IT MUST. No oe is of any help and we have waisted over R100 in airtime in phoning after them the whole time. This is now getting beyond frustrating !!!! What is the use of being approved and having the money but not being able to use it!!!!?????</p>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,