CG
CORNE G
1 reviews | Active since Aug 2018
02 Aug 2018, 18:02
RCS INCOMPENTENCY
I NEED TO LODGE A COMPLAINT AGAINST RCS WITH THEIR UTTER INCOMPETENCY- I WAS UNDER DEBT REVIEW AND PAID ALL MONIES OWED TO RCS IN FULL. I HAVE SPOKEN TO THE CLIENT SERVICES ON SERVERAL OCCATIONS AT RCS TO REMOVE MY NAME FROM ITC - EXPERIAN, BUT NOTHING WAS DONE TILL DATE, RCS DOES NOT UPDATE THEIR INFORMATION ON ITC THIS CAUSE ALOT OF PROBLEMS, DUE TO RCS I CANNOT OPEN AN ACCOUNT, I HAVE BANK TROUBLE THIS IS UNEXCEPTABLE, THEY ARE ***********
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Replies (4)CG
CORNE G's updateReviewer Update
03 Aug 2018, 12:34ANOTHER DAY GO BY AND RCS DOES NOT CONTACT ME NOR UPDATING THEIR SYSTEMS ON ITC CREDIT BUREU'S. I HAVE ONCE AGAIN CONTACTED RCS CONTACT CENTRE THIS MORNING BUT NO JOY OF THE INCOMPETENCY OF THE PEOPLE WORKING AT RCS. THIS IS PATHETIC AND UNACCEPTABLE I WILL RECOMMEND THAT PEOPLE DO NOT MAKE USE OF RCS BECAUSE OF THEIR INCOMPETENCY
CG
CORNE G's update03 Aug 2018, 12:34
Reviewer Update
ANOTHER DAY GO BY AND RCS DOES NOT CONTACT ME NOR UPDATING THEIR SYSTEMS ON ITC CREDIT BUREU'S. I HAVE ONCE AGAIN CONTACTED RCS CONTACT CENTRE THIS MORNING BUT NO JOY OF THE INCOMPETENCY OF THE PEOPLE WORKING AT RCS. THIS IS PATHETIC AND UNACCEPTABLE I WILL RECOMMEND THAT PEOPLE DO NOT MAKE USE OF RCS BECAUSE OF THEIR INCOMPETENCY
RCS's replyOfficial
05 Aug 2018, 12:27Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply05 Aug 2018, 12:27
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
09 Aug 2018, 11:13Good day,
Kindly be advised that we have responded on the 05/08/2018 requesting your ID in order to investigate and assist you further, however we have not received any response.
Should you require any further information, please feel free to contact our office on ***or via e-mail: ***
Regards
RCSGROUP
Best regards,
RCS's reply09 Aug 2018, 11:13
Official
Good day,
Kindly be advised that we have responded on the 05/08/2018 requesting your ID in order to investigate and assist you further, however we have not received any response.
Should you require any further information, please feel free to contact our office on ***or via e-mail: ***
Regards
RCSGROUP
Best regards,
RCS's replyOfficial
09 Aug 2018, 11:14
Good day,
Kindly be advised that we have responded to your email *** on the 05/08/2018 requesting your ID in order to investigate and assist you further, however we have not received any response.
Should you require any further information, please feel free to contact our office on ***or via e-mail: ***
Regards
RCSGROUP
Best regards,
RCS's reply09 Aug 2018, 11:14
Official
Good day,
Kindly be advised that we have responded to your email *** on the 05/08/2018 requesting your ID in order to investigate and assist you further, however we have not received any response.
Should you require any further information, please feel free to contact our office on ***or via e-mail: ***
Regards
RCSGROUP
Best regards,