RCS has not updated my account

Greetings<br> <br> I paid R10700 on the 27th of January 2016 into my RCS account. I used a wrong reference number of *** instead of Account Number: ***. I have sent RCS 3 emails ( [Email Removed] [Email Removed] [Email Removed] )requesting for my account to be updated. All they say is they cant find my email. I cant keep calling RCS because it is money to call.<br> <br> Please help me or supply me with an email that I can send proof of payment to and be called to confirm the receipt of my email.