1 reviews | Active since Jun 2014
RCS has no idea what they are doing
June I received a statement from RCS showing I owe them R 1787-44, which I've paid the full amount on 16/07/2015, I still have the proof of payment as well as the statement they've send me. From then I have not received any statements from them...which was fine as I've settled the account! Sunday I received a SMS from them stating I owe them R110, and yesterday a very rude and unprofessional lady called me saying I owe them R1700....I argued this with her, then she changed her mind and said I owe them R 200.<br> It is clear that RCS has no idea what they are doing, and no idea when and how their clients are paying!!! and to top it all they treat their customers like ****!!!! I have all the proof and supporting documents in place and it RCS do not sort this immediately I will take action against they. They are a pathetic company and need to learn how to do their job!!!!<br>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
