Rcs harrasment instead of assistance

Worst Acc Ever, When The Pandemic Started I Was Put On Short Time And Couldn't Afford To Pay My Installments I Tried Applying For Insurance I Was Told I Don't Qualify Because I'm Earning Half A Salary as the pandemic progressed I stumbled upon issue after issue till I lost my job in October, I contacted rcs and wanted to apply for insurance, I Spoke to 3 different people transferring me back and forth with no assistance I was told I would be contacted for further assistance regarding my unemployment and what to do in order to claim insurance, no response till today instead they call me everyday saying I have been put to their lawyers, I explained to the lady that I'm unemployed and waiting for UIF she Sai she will make a note of it and call me end of the month even tho I told her I don't know how long I will be waiting for UIF because thee is a backlock... The very next day she called me again saying rcs still has not received their money and that their lawyers will contact me soon... Funny how when I call them I wait for 25minutes just to speak to someone who puts me through to someone else who is just as clueless.. The lady called me again saying "Borrow money from someone to pay RCS" I said to her why can't you help me rather get a hold of insurance she said she will make a note for them to call me again this morning I get a call saying they want their money or else further action will be taken so I said they should debit me after I had to borrow money to pay them... BEEN unemployed for how long and have yet to get assistance from the insurance department... And yet come the 25th they gonna call me asking for money... I complained earlier in the year that I was struggling to get a replacment card they didn't help me, I was paying a acc that I couldn't even use cos I didn't have a card up till now... I lost my job and was told if I don't pay the insurance on my acc would be canceled... Insurance that doesn't help me? Insurance that is compulsory to have but doesn't help anybody? Why was I paying the protection fee if it doesn't protect me... RCS IS **************** TO VULNERABLE PEOPLE I KNOW OF 6 OTHER PEOPLE HAVING THE SAME PROBLEM.... DO NOT TAKE RCS ACCOUNT UNLESS YOU WANT TO SUFFER AND IN DEBTED TO A COMPANY THAT ROBS YOU AND THREATENS YOH EVERYDAY BUT TAKE 3 YEARS TO RESOLVE A QUERY

SHAME ON YOU RCS PATHETIC SERVICE, PATHETIC CUSTOMER CARE, PATHETIC BUSINESS ETHICS..