RCS GROUP - Very slow at Solving Problems.

Paid over R7000 into their account by mistake, waiting almost a month, people on the phone are not all helpfull, I've sent e-mails and I'm still waiting for the refund, all relevant docs requested have been sent. Thier account is called MASSCASH Finance ON THE FNB Public recipient list and that is how I paid them accidentally.

Surely this should corrected? How long will this take? Why are some of your cutomer service consultants so stupid and others so brilliant...surely you should have certain standards?

As I read your average ratings here on hello Peter you are doing absolutely terrily! Over 1800 1 star ratings...is this really how a major company should be handeling its business?