RCS GROUP SUCKS!!!!!!

<p>i have two queries pending with the RCS group and i have received no response on either.</p> <p> </p> <p>On Friday i called them (after battling for more than two weeks to get a response) </p> <p>After being put on hold (obviously) I asked the consultant to call me back (her name was Aphiwe)...today is Tuesday and no call back or reply to my countless emails.</p> <p>RCS group is a bad reflection on the actual companies i had the accounts with (Galaxy and Makro). i have not made any purchases on either accounts, one was meant to be cancelled the other i never collected the card or signed any documents...however they debit my account and after i had received a confirmation letter that the Makro account was closed, i received credit card details agreement forms, signed a month later!!!!!!!</p> <p> </p> <p>So after this i wonder how long i will still have to wait to get actual feedback because i am not calling them again and speaking to a consultant that will put me on hold and not follow through with what she said she would do!!!!!!!!!!!!!!!!!!!!!</p>