1 reviews | Active since Dec 2018
RCS Group- Ripping customers off!
RCS GROUP - Ripping us off.
I noticed that the balance on my store card is not dropping at ALL.
I pay every month without fail and when I noticed that the balance is not changing, I queried with GAME & they directed me to RCS group, after sending ALL the documentation & POP to RCS Group, the responded saying that the payments has been allocated, when I done a balance en-query, the balance was still the same.
I went to GAME again & when I got there, there was 3 other customers facing the same challenge, the consultant on the line kept saying there is nothing he can do, ADMIN needs to rectify it, ADMIN does not have phones and is not prompt enough in assising.
RCS GROUP IS RIPPING US OFF!!!
I need something to be done about this URGENTLY!!!
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Kind Regards,
Kind Regards,
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS