JT
Jody T
1 reviews | Active since Oct 2020
14 Apr 2024, 05:37
RCS group is *****
Bad for everything.. I've closed my RCS game account on 07/03/2023, paid in full and asked them to permanently deactivate my *** later I discovered that I'm in arrears and that it's affecting my credit score, with calls and emails going back and forth with this people, gotten nowhere, I've decided to pay up the account once again on 08/03/2024, asked them again with immediate effect to deactivate the account that's on my name as I do not use it and don't want it, asked for a paid up letter, received that for proof in case they try their nonsense. To my surprise that I am in arrears again by this people, how???!! Bunch *********** employees and ***** for a fact. RCS is a don't go zone. You ask them to close your account, they do the opposite
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Replies (3)0
Replies (3)
RCS's replyOfficial
14 Apr 2024, 09:29Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind RegardsRCS Group
Best regards,
RCS's reply14 Apr 2024, 09:29
Official
Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind RegardsRCS Group
Best regards,
JT
Jody T's updateReviewer Update
14 Apr 2024, 09:38Good day. Yet still nothing will happen, because what you telling me now is same thing I've heard your agents tell me on different occasions already. Here I am still with an account that's active which I asked in an email to deactivate it and for a paid up letter in which I got the paid up letter, but that's all, is the account deactivated? No. . You guys are *********** and *******. Ombudsman is jou naam..
JT
Jody T's update14 Apr 2024, 09:38
Reviewer Update
Good day. Yet still nothing will happen, because what you telling me now is same thing I've heard your agents tell me on different occasions already. Here I am still with an account that's active which I asked in an email to deactivate it and for a paid up letter in which I got the paid up letter, but that's all, is the account deactivated? No. . You guys are *********** and *******. Ombudsman is jou naam..
RCS's replyOfficial
14 Apr 2024, 11:47Hi Jody, we have sent you an email with all information you need on your account.
Best regards,
RCS's reply14 Apr 2024, 11:47
Official
Hi Jody, we have sent you an email with all information you need on your account.
Best regards,