RCS Group / Game Store not allocating payments a MONTH after sending POP

<p>I made a payment of R2500 beginning of May 2017. Unfortunately I used the wrong Reference by 1 digit. I sent RCS Group an email with the POP a month ago to allocate my payment correctly. A week later no luck. I went into my closes Game Store and they also sent an email to RCS. 2 weeks later, I am told by RCS they received no emails.</p> <p>I again sent the same POP/email I sent a month ago to a specific person and was advised it will be done with 24-48hrs. I have not received any notification 4 days later.</p> <p>I WANT MY PAYMENT ALLOCATED IMMEDIATELY AND MY DEBIT ORDER ADJUSTED!</p> <p> </p>