IM
Ingrid M
1 reviews | Active since Mar 2013
26 Nov 2019, 17:24
RCS Group debiting my account with NO authorisation to do so.
RCS cards began **********ly debiting my bank account a month ago. I have never taken a loan with them, do not have any store cards with them, nor have I given them my banking details or any authorisation to take money from my account. They are impossible to get hold of on the phone through their call centre or online.
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Replies (1)
RCS's replyOfficial
27 Nov 2019, 08:09Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply27 Nov 2019, 08:09
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group