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Veronica K

1 reviews | Active since Jul 2020

15 Jul 2020, 11:01

RCS Group Call for a FULL Investigation by the NCR and Public Protector

"WITHOUT PREJUDICE" Please advise your CEO, Regan Adams, that we will be reporting RCS Group to the National Credit Regulator and Public Protector for additional and unauthorised charges being levied against a FULLY paid up account. We were *********ed into settling or face Legal Action and being Blacklisted. This amount was paid and settled in FULL on 14 July 2020. We still expect additional charges to be raised despite settling the account. I strongly recommend that all RCS Group clients closely peruse their monthly statements especially with reference to various interest and collection charges (there are 2 X of each type of charge) being raised. DO NOT ask me for more info as this will form part of OUR legal process.

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Replies (1)
RCS
RCS's reply15 Jul 2020, 11:13
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group