RCS GROUP AVOID AT ALL COSTS- please close my account and refund me my funds in credit

This will be month no 3 where i will attempt to close my RCS / Makro Account after paying it in full + an additonal R160 which is now owed back to me. RCS is continuing to charge me fees for an account which i want to close and have nothing to do with as their service is nothing more than an absolute ******* and should be avoided at all costs unless being in debt is ones required goal! The funds owed back to me are diminishing each month as its easier to keep the money and charge me a "service fee" than process my request to close the account and reimburse the balance of my funds to a long suffering client. Businesses like this should be *******.