EP
Eleanor P
1 reviews | Active since Nov 2019
17 Jun 2020, 21:18
RCS group
Goodday During lockdown RCS group sent an easypay number to pay our account. We made a payment of R1615.00 with the easypay number at PnPay..The payment never reflects on the statement for the pass two months. We made phone calls..sent emails and whatzupp with proof of payment.RCS promised to come back but till this day nobody rep**** or call back. The account was in arrears because of above...Is their help somehow plse..
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RCS's replyOfficial
18 Jun 2020, 08:46Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply18 Jun 2020, 08:46
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,